At Emil Trend, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully:
1. Shipping Method
We offer Cash on Delivery (COD) for all orders. Payment is collected at the time of delivery.
2. Processing Time
Orders are processed within 1–2 business days after confirmation. Once your order is dispatched, you will receive a notification with estimated delivery details.
3. Delivery Time
Delivery times vary depending on your location. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather conditions or high demand may affect the schedule.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at the time of placing your order.
5. Delivery Issues
If your order is not delivered within the estimated time, please contact us immediately. We will investigate and ensure a resolution.
6. Address Accuracy
Please provide accurate and complete delivery information. Emil Trend is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
7. Damaged or Missing Items
If you receive a damaged item or your package is missing items, notify us within 7 days of delivery. We will arrange a replacement or resolve the issue promptly.
If you have any questions or concerns about this Policy, please reach out to us at [email protected]